Eric M Buczynski
4309 Hemlock Circle
Allison Park, PA 15101 Website: http://www.ericbuczynski..com |
OBJECTIVE
To work in an environment where I can expand and apply my skill set, and contribute to my employer's success.
To work in an environment where I can expand and apply my skill set, and contribute to my employer's success.
Software Specialties
Mac OSX (All versions)
Windows XP, Windows 7 Adobe Creative Suite Microsoft Publisher iOS Integration |
GarageBand, iMovie and iDVD
Firefox, IE, Chrome, Safari Microsoft Office, OpenOffice, Google Drive Cloud Computing Dropbox |
Hardware Specialties
Assembly and Troubleshooting of PC and Mac Laptops and Desktops
Cable and Airflow Logistics Hackintosh Assembly and Troubleshooting Rackmount Systems Point-of-Sale Hardware/Software Setup and Troubleshooting |
Soldering
Hardware Ergonomics Router Setup and Configuration Router Firmware Replacement |
Audio/Video Specialties
Music Composition
Audio Mixing and Mastering Video Transferring and Editing Photography and Editing |
Sound Design
Voiceovers DVD Mastering Pro Audio/Keyboard Budgeting |
Other Skills
Technical Writing
HTML Editing Pitney-Bowes Mailing System Technical Translation Product Merchandising |
Employee Orientation
Teaching and Education Bulk Mail Distribution 20+ years of Customer Service Internet Sales |
PROFESSIONAL ACCOMPLISHMENTS:
Lowe's - Full Time Cashier (2013-Current)
Macinstruct.com – Volunteer Technical Writer, Volunteer Coordinator (2001 – current)
ACCOLADES
EDUCATION
- Author, Editor, and Photographer of eBook “Building a Hackintosh - Research, Buying Parts, and Putting It All Together”, available on Amazon.com
- Created free Expense Tracker to brush up on Excel Skills, complete with website and How-To instructional videos – expensetracker.weebly.com
Lowe's - Full Time Cashier (2013-Current)
- Ringing various orders for all departments and assisting customers
Macinstruct.com – Volunteer Technical Writer, Volunteer Coordinator (2001 – current)
- Technical Writer of tutorials and guides for Macintosh and iOS users
- Orientation of new Authors
- Screen video capture, editing and voiceovers for tutorials and guides
- Trained UPMC McKeesport IT Staff on Macintosh Hardware, OS X, and iOS integration
- Imaged netbooks, desktops and laptops to Windows 7 and XP for an enterprise environment
- Resolved hardware and software issues for school staff and administrators
- Created presentations and how-to videos for Gmail transition
- Scheduling Coordinator for 15 sales agent across western and central PA
- Proofreading, grammar, and general corrections for presentation and sales materials
- Streamlined order forms for faster data access and less toner usage for users and admins
- Tracked and corrected HTML and CSS code for Web-based education for multiple browsers
- Performed quality assurance of all online testing materials and web links
- Graphic editing and optimization for visual test questions and answers
- Extensive use of Adobe Creative Suite for web pages and PDF documents
- Used Onyx database software in assisting corporate and franchised locations
- Repair and Troubleshooting of cash registers, debit pads, scanners, and modems
- Assisted foreign and domestic staff in the set up of modems and touch-screen cash register systems
- Coordinated IBM Service Calls to various stores nationwidE
- Created Gantt charts, product inventory trackers, phone logs, mailing labels and statistical trackers in Excel
- Researched and implemented internet-based mailing supplies which decreased costs for the company
- Redesigned company website by recoding web pages and photographic content
- Translated contracts from ACT, Access and Excel Files for use within multiple programs
- Lead project for coordination of tours for new day care center.
- Coordinated bulk mail distribution
- Laid out, edited, and distributed the Company newsletter
- Created improved organization of items for presentation prizes and giveaways for easier distribution and tracking
- Converted Medical Records into Excel
- Screened calls for Staff Employees
- Reported critical errors made by Sales Agents
- Researched contacts and updated company information
- Prepared and mailed architectural clients the new products brochure
- Tracked and mailed design samples to perspective clients
- Coordinated and entered listings for vintage musical gear on Internet auction sites
- Exceeded company sales goals and helped store receive multiple awards for highest sales in the district
- Provided additional sales and technical support in professional keyboard, computer audio interfaces, and pro audio products
- Assisted potential and existing customers with troubleshooting, programming changes, and billing issues.
- Assisted loss team with tracking and handling fraudulent accounts
ACCOLADES
- Wrote, edited, and did photography for self-published eBook on Amazon.com.
- Helped Guitar Center win its first award for highest district sales, then repeated months later.
- Removed duplicate database entries resulting in database surplus space for EdisonLearning.
EDUCATION
- CCAC, 1994 - Associates degree - General Studies / Computer Sciences
- Computer Tech, 1999 - Associates Degree - Computer Sciences